A fair looking female, Svetlana organises quests from those across Alaron, departing who she believes would be best for the job and preventing immature adventurers from getting themselves killed. She has a good connection with several people within the city, with the rumours including possible connections to the Queen herself. She comes across as patient and kind, yet stern like a mother when the time comes.

She has midlength auburn hair with dark blue eyes, an oval face, and sharp pointed ears close to her head. She appears to have a small mouth with a defined jawline, and a single nose piercing. She wears black leather armour and has a dagger strapped to a sheath on her chest and a crossbow across her back.